Hi I didn’t use the Groupon I purchased and it said that it was already redeemed

GetHuman-shine_li's customer service issue with Groupon from August 2018

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Help with my Groupon issue
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GetHuman-shine_li's next move: try the Groupon help center again.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-shine_li will want to follow the link below to head to their help center. We will check on GetHuman-shine_li later to make sure it's all set or try to help escalate.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-shine_li's own words
The problem: Hi I didn’t use the Groupon I purchased and it said that it was already redeemed
GetHuman-shine_li did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman-shine_li
Aug 27th, 2018 - a yr ago
I have an issue with Groupon too
Not resolved
Seen by 12 customers so far
Similar issue to 52318 others
1 customer following this
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Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman-shine_li started working on this issue
Aug 27th, 2018 10:42pm