Several months ago under my old login account email: *****@***.com, I purchased many gr...

GetHuman664044's customer service issue with Groupon from August 2018

3 views
 | 
52146 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman664044's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman664044's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman664044 will want to follow the link below to head to their help center. We will check on GetHuman664044 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman664044 may need:
Name on account, Email on account, and Billing address
The issue in GetHuman664044's own words
Several months ago under my old login account email: *****@***.com, I purchased many groupons, but * of which are STILL UNUSED groupons.**AFTER those above purchases, I changed carrier so Groupon customer had to help me change (update) my login email to the new one: *****@***.com. *But, none of my *still unused groupon purchases made under the old login account were transferred over yo my new login email account. None of them. I need to access them so I can use them, especially since I already paid for them.**Deborah
GetHuman664044 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman664044 fixed the problem
We are waiting for GetHuman664044 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid
Follow this issue
See how GetHuman664044 fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman664044
Aug 27th, 2018 - 4 mons ago
I have an issue with Groupon too
Not resolved
Seen by 3 customers so far
Similar issue to 52146 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman664044 started working on this issue
Aug 27th 5:45pm