Hello Iam writing in reference to an order submitted in error by my daughter age *. I h...

GetHuman-sylviamk's customer service issue with Groupon from August 2018

Help with my Groupon issue
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-sylviamk's own words
Hello Iam writing in reference to an order submitted in error by my daughter age *. I have requested a refund but I understand it take *-* business days. Iam requesting for an instant refund because I have to get my childrens back school essentials. I tried to contact Groupon directly in order to speak with a manager or supervisor. Can a manager or supervisor please contact me directly in regards to this matter. ***-***-**** Shonna Peterson Iam so sorry for the inconvenience
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Groupon

Customer service issue
Reported by GetHuman-sylviamk
Aug 27th, 2018 - 3 mons ago
I have an issue with Groupon too
Fixed
Seen by 7 customers so far
Similar issue to 52122 others
0 customers following this
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman-sylviamk started working on this issue
Aug 27th 5:21pm
GetHuman-sylviamk indicated the issue is not fixed yet.
Aug 27th 6:45pm
GetHuman-sylviamk indicated the issue is not fixed yet.
Aug 27th 6:45pm
GetHuman-sylviamk indicated the issue is not fixed yet.
Aug 27th 6:53pm
GetHuman-sylviamk indicated the issue is not fixed yet.
Aug 27th 9:32pm
GetHuman-sylviamk indicated the issue is not fixed yet.
Aug 27th 10:28pm