My son and daughter in law ordered their hotel star for honeymoon through Groupon. I wa...

GetHuman-harryfam's customer service issue with Groupon from August 2018

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-harryfam's own words
My son and daughter in law ordered their hotel star for honeymoon through Groupon. I want to try a surprise them with an upgraded room. Is this possible? I haven’t been able to get a hold of the hotel directly. Her name is Danielle Hord and email is * *****@***.com the groupon is for the Rui Palace in Punta Cana, Dominican Republic. Dates of Sept. *-** *My name is Jayme Harris *My phone number is(***) ***-**** *Thank you!
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Groupon

Customer service issue
Reported by GetHuman-harryfam
Aug 27th, 2018 - 4 mons ago
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GetHuman-harryfam started working on this issue
Aug 27th 5:13pm