Please help with Kalahari room issues, no option to select which room. Kalahari won't help me get the bigger room without groupon calling them.

GetHuman-mandymca's customer service issue with Groupon from August 2018

44 views | 52093 similar | 0 following
Help with my Groupon issue
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Groupon help.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman-mandymca's own words
I was trying to reserve the desert room because Groupon doesn't specify when buying. ... I purchased the Ohio Kalahari Groupon, and on the Groupon it lists two different rooms (desert and hut) so I need the desert because it is larger but Groupon doesn't allow you to actually select the room. So I called Kalahari to request the large room and they said that they can't do anything with Groupon's and which room I would get, and that I would need to contact you guys to book the room for me??
Kalahari says they have nothing to do with Groupon and reservations etc. They said Groupon should have the option to select the room and if you didn't to contact you to fix it.
I need the desert room. We have * people the hut room is too small
I buy many things on here, find great deal. I refer many people to Groupon and check out the deals daily.
Yes called Kalahari twice since purchasing less then a week ago
I have an issue with Groupon too
How GetHuman-mandymca fixed the problem

We are waiting for GetHuman-mandymca to fix the problem and share the solution with the rest of us customers.

Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Groupon customer problems.
How Do I Report Someone Using My Groupon?How Do I Delete My Groupon Account?Why Does My Groupon Order Say It's Still Processing?What Do I Do If My Groupon Order Is Missing?How Do I Send a Gift with Groupon?
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
What is the difference in the two Groupons for nitro circus in Cincinnati OhioAccidently purchased two grouponsPurchased Groupon and gave different email then one ***ociated with my account. G...I purchased a Kalahari room by mistakeI purchased a chiropractor visit on Groupon and have driven to two different loca...I purchased a Groupon for two tickets but one seems to be on a different date tha...I purchased a Groupon for OC Laser Lipo and drove to two of the locations listed...I purchased to Gameworks Groupons and two raceway Groupons. This past Sunday I w...I purchased a groupon for Petspot in Cincinnati Ohio. It was my first purchase on...I purchased two Groupons for Balance Spa in Victor. This business is closed and G...
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-mandymca fixes it.
This email address isn't valid

Groupon

Ohio kalahari
Customer service issue
Reported by GetHuman-mandymca
Aug 27th, 2018 - 4 years ago
I have an issue with Groupon too
Fixed
Seen by 44 customers so far
Similar issue to 52093 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman-mandymca started working on this issue
Aug 27th, 2018 4:51pm
GetHuman-mandymca indicated the issue is not fixed yet.
Aug 27th, 2018 5:56pm
GetHuman-mandymca indicated the issue is not fixed yet.
Aug 28th, 2018 6:46pm
GetHuman-mandymca indicated the issue is not fixed yet.
Aug 28th, 2018 6:46pm
GetHuman-mandymca indicated the issue is not fixed yet.
Aug 30th, 2018 5:56pm

Free Moving Concierge

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call anytime: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies