Please help with Kalahari room issues, no option to select which room. Kalahari won't help me get the bigger room without groupon calling them.

GetHuman-mandymca's customer service issue with Groupon from August 2018

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The issue in GetHuman-mandymca's own words
I was trying to reserve the desert room because Groupon doesn't specify when buying. ... I purchased the Ohio Kalahari Groupon, and on the Groupon it lists two different rooms (desert and hut) so I need the desert because it is larger but Groupon doesn't allow you to actually select the room. So I called Kalahari to request the large room and they said that they can't do anything with Groupon's and which room I would get, and that I would need to contact you guys to book the room for me??
Kalahari says they have nothing to do with Groupon and reservations etc. They said Groupon should have the option to select the room and if you didn't to contact you to fix it.
I need the desert room. We have * people the hut room is too small
I buy many things on here, find great deal. I refer many people to Groupon and check out the deals daily.
Yes called Kalahari twice since purchasing less then a week ago
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Groupon

Ohio kalahari
Customer service issue
Reported by GetHuman-mandymca
Aug 27th, 2018 - 2 years ago
Fixed
Seen by 19 customers so far
Similar issue to 52093 others
0 customers following this
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Timeline

GetHuman-mandymca started working on this issue
Aug 27th, 2018 4:51pm
GetHuman-mandymca indicated the issue is not fixed yet.
Aug 27th, 2018 5:56pm
GetHuman-mandymca indicated the issue is not fixed yet.
Aug 28th, 2018 6:46pm
GetHuman-mandymca indicated the issue is not fixed yet.
Aug 28th, 2018 6:46pm
GetHuman-mandymca indicated the issue is not fixed yet.
Aug 30th, 2018 5:56pm

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