HELLO, I WENT TO PLACE AN ORDER USING A PROMO CODE (TODAY) AND THE ORDER DID NOT PROCES...

GetHuman1042223's customer service issue with Groupon from August 2018

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The issue in GetHuman1042223's own words
HELLO, I WENT TO PLACE AN ORDER USING A PROMO CODE (TODAY) AND THE ORDER DID NOT PROCESS BECAUSE I HAD AN OLD CREDIT CARD ON FILE. I HAVE SINCE CANCELED THE ORDER, UPDATED MY CREDIT CARD AND TRIED TO PLACE THE ORDER AGAIN AND NOW THE PROMO CODE WILL NO LONGER WORK - IT IS SAYING I ALREADY USED IT FOR THE SPECIFIC DEAL. THE ORDER WAS CANCELED, MY CARD WAS NEVER CHARGED, AND THE GROUPON DEAL WAS NEVER RECEIVED. CAN YOU PLEASE HELP ME USE THIS PROMO CODE TO BUY THIS DEAL NOW THAT MY CREDIT CARD ON FILE IS UPDATED?
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Groupon

Customer service issue
Reported by GetHuman1042223
Aug 27th, 2018 - 4 mons ago
I have an issue with Groupon too
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Timeline
GetHuman1042223 started working on this issue
Aug 27th 4:33pm