I have purchased the Groupon order and it was already expired. now I understand that th...

GetHuman-sausasal's customer service issue with Groupon from August 2018

2 views
 | 
52030 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman-sausasal's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-sausasal's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-sausasal will want to follow the link below to head to their help center. We will check on GetHuman-sausasal later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-sausasal may need:
Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-sausasal's own words
I have purchased the Groupon order and it was already expired. now I understand that the life of the ticket is never expire, however when I try to use a redemption code on the website, it does not going through and I called the company and they can't do anything about it they said I have to contact Groupon. so my ticket is for Austin steam train it's good for $** towards to Excursion ticket for Sunset Express, July *th to September **rd.
GetHuman-sausasal did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-sausasal fixed the problem
We are waiting for GetHuman-sausasal to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid
Follow this issue
See how GetHuman-sausasal fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman-sausasal
Aug 27th, 2018 - 3 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 52030 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-sausasal started working on this issue
Aug 27th 3:36pm