I have an unused Groupon for Donovan's Steak House that just closed its doors. You kee...

GetHuman1041568's customer service issue with Groupon from August 2018

Help with my Groupon issue
The issue in GetHuman1041568's own words
I have an unused Groupon for Donovan's Steak House that just closed its doors. You keep asking me if I have any unused coupons, and by using all methods available to me, cannot reach you to advise that I have one. I've used your service quite a bit, and just got back an e-mail that is undeliverable because of a server concern, and I'm disappointed that I cannot get through. If there is a way I can recover my $ **.** cost for the unusable coupon, please let me know how!
GetHuman1041568 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman1041568 fixed the problem
I stumbles on to a CHAT box with Groupon. Although I resuested knowing how to cotact Groupon in the future, I was directed to the web site, which I told the chat box was impossible to navigate. Unfortunately, I still do not know how to really contact them! They told me that I could "trade" for same value selection within Groupon offerings by *******?
Please help with my Groupon issue
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Groupon

Customer service issue
Reported by GetHuman1041568
Aug 27th, 2018 - 3 mons ago
I have an issue with Groupon too
Fixed
GetHuman1041568 shared how to fix
Seen by 10 customers so far
Similar issue to 51991 others
0 customers following this
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman1041568 started working on this issue
Aug 27th 2:35pm
GetHuman1041568 indicated the issue is not fixed yet.
Aug 27th 4:03pm
GetHuman1041568 indicated the issue is not fixed yet.
Aug 27th 4:04pm
GetHuman1041568 indicated the issue is not fixed yet.
Aug 28th 1:10am
GetHuman1041568 indicated the issue is not fixed yet.
Aug 28th 1:12am
GetHuman1041568 indicated the issue is not fixed yet.
Aug 28th 1:12am
GetHuman1041568 indicated the issue is not fixed yet.
Aug 28th 1:13am
GetHuman1041568 confirmed the issue is fixed. Hooray!
Aug 30th 4:10pm