I purchased a voucher for a salon that covered the costs of a Haircut, shampoo, and cha...

GetHuman-yarelym's customer service issue with Groupon from August 2018

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The issue in GetHuman-yarelym's own words
I purchased a voucher for a salon that covered the costs of a Haircut, shampoo, and change of color. I called the salon to make my appointment and to make sure I can use my groupon. Unfortunately I was told that my hair would need more dye to lift my dark color so it would cost more. I asked if I could just pay the difference. The lady on the phone proceeded to tell me that I cannot use the Voucher because she would be losing money if I just paid the difference. I don’t understand why they don’t want to work with me but I changed my mind about going to that salon. I would love a refund. Thank you!
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Customer service issue
Reported by GetHuman-yarelym
Aug 27th, 2018 - 4 mons ago
I have an issue with Groupon too
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GetHuman-yarelym started working on this issue
Aug 27th 2:10pm