The groupon for the hotel I’m staying in didn’t go through when trying to book, so I st...

GetHuman-kararock's customer service issue with Groupon from August 2018

Help with my Groupon issue
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-kararock's own words
The groupon for the hotel I’m staying in didn’t go through when trying to book, so I stopped & had to book it at the front desk. When I checked my bank account the next day the groupon went through. I had already closed out the groupon & purchased the room at the desk due to the long wait. I need my money back from the groupon be cause I didn’t use it, I’ve tried contacting Groupon multiple ways & there’s nothing, I even tried to cancel the Groupon, there’s no cancel button.
GetHuman-kararock did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman-kararock
Aug 26th, 2018 - 4 mons ago
I have an issue with Groupon too
Fixed
Seen by 7 customers so far
Similar issue to 51743 others
0 customers following this
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman-kararock started working on this issue
Aug 26th 4:19pm
GetHuman-kararock indicated the issue is not fixed yet.
Aug 26th 8:23pm