Unhappy with order

GetHuman1036172's customer service issue with Groupon from August 2018

8 views
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51533 similar
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0 following
Help with my Groupon issue
GetHuman1036172's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1036172 will want to follow the link below to head to their help center. We will check on GetHuman1036172 later to make sure it's all set or try to help escalate.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1036172's own words
I placed an order on ** July for a pair of shoes and the shoes were delivered on * August. Now the shoes have torn up and there is no option for a return or redund.
GetHuman1036172 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
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Groupon

Shoes
Customer service issue
Reported by GetHuman1036172
Aug 25th, 2018 - a yr ago
I have an issue with Groupon too
Fixed
Seen by 8 customers so far
Similar issue to 51533 others
0 customers following this
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Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman1036172 started working on this issue
Aug 25th, 2018 7:06pm
GetHuman1036172 indicated the issue is not fixed yet.
Aug 25th, 2018 8:16pm
GetHuman1036172 indicated the issue is not fixed yet.
Aug 25th, 2018 8:18pm
GetHuman1036172 indicated the issue is not fixed yet.
Aug 26th, 2018 3:47pm
GetHuman1036172 indicated the issue is not fixed yet.
Aug 26th, 2018 3:49pm
GetHuman1036172 indicated the issue is not fixed yet.
Aug 26th, 2018 8:18pm