I need a refund for two oil changes i bought through jiffy lube

GetHuman1035736's customer service issue with Groupon from August 2018

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GetHuman1035736's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1035736 will want to follow the link below to head to their help center. We will check on GetHuman1035736 later to make sure it's all set or try to help escalate.
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Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1035736's own words
Get oil change ... I ordered oil change for jiffy lube for **.** it said the system was down but i tried to order twice but it didnt go through twice so i had to pay jiffy lube directly. Then a hour later both transactions went through. I need a refund for both transactions that were **.** each
I need this money immediately
I want a refund on both transactions
First time user
I have an issue with Groupon too
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Groupon

Groupon
Customer service issue
Reported by GetHuman1035736
Aug 25th, 2018 - 4 mons ago
I have an issue with Groupon too
Not resolved
Seen by 4 customers so far
Similar issue to 51478 others
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Timeline
GetHuman1035736 started working on this issue
Aug 25th 5:19pm