I purchased a ticket to a concert through Groupon (Velorama in Denver) but the festival...
GetHuman-maeganbl's customer service issue with Groupon from August 2018
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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-maeganbl's own words
I purchased a ticket to a concert through Groupon (Velorama in Denver) but the festival ended up going SO badly for a number of reasons that they ended up issuing refunds attendees. I requested a refund using their online form and was informed that I need to request it through Groupon since that's where I purchased the ticket. The deadline for this request is *pm TODAY and they didn't get back to me about this until this morning even though I filled out the refund request form the very next morning after the event.
GetHuman-maeganbl did not yet indicate what Groupon should do to make this right.
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