I purchased * tickets to the renaissance festival in Pittsburgh for today. I just notic...

GetHuman-hldeneen's customer service issue with Groupon from August 2018

Help with my Groupon issue
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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-hldeneen's own words
I purchased * tickets to the renaissance festival in Pittsburgh for today. I just noticed that the child ticket says it’s for today but the * adult tickets are not. When I saw the child ticket dated for today I just assumed the adults was as well and purchased them since a child wouldn’t be going alone. If I cannot use them today I would like a refund for the adult tickets since I will not be available to go on the other dates. Thank you. Any problems please call me at *** *** ****.
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Groupon

Customer service issue
Reported by GetHuman-hldeneen
Aug 25th, 2018 - 4 mons ago
I have an issue with Groupon too
Fixed
Seen by 3 customers so far
Similar issue to 51397 others
0 customers following this
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Timeline
GetHuman-hldeneen started working on this issue
Aug 25th 2:11pm
GetHuman-hldeneen indicated the issue is not fixed yet.
Aug 25th 3:26pm