The owner of hair factor deceived me and took advantage of my ignorance. I purchased a...
GetHuman1033795's customer service issue with Groupon from August 2018
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The issue in GetHuman1033795's own words
The owner of hair factor deceived me and took advantage of my ignorance. I purchased a Groupon, went to appt, arrived late due to no parking available, got a ** min cut with no wash or blow dry. He asked if I had a Groupon and I said yes. When I said I would use it the next time (since it was to include the wash and style), he just let me pay and when I went the next month to use my Groupon, he said no, you are a customer here now! It's only for *st time customers.*So, I paid $** for the Groupon, plus the $** and tip, and got nothing but a ** min cut with no wash or style. *We argued and he told me I could get a refund from you, but I told him it was too late. *I picked up my things and walked out.*I'm complaining about him and requesting a refund anyway.*Thank you
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