The owner of hair factor deceived me and took advantage of my ignorance. I purchased a...

GetHuman1033795's customer service issue with Groupon from August 2018

9 views | 51312 similar | 0 following
Help with my Groupon issue
GetHuman1033795's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1033795 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1033795 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1033795's own words
The owner of hair factor deceived me and took advantage of my ignorance. I purchased a Groupon, went to appt, arrived late due to no parking available, got a ** min cut with no wash or blow dry. He asked if I had a Groupon and I said yes. When I said I would use it the next time (since it was to include the wash and style), he just let me pay and when I went the next month to use my Groupon, he said no, you are a customer here now! It's only for *st time customers.*So, I paid $** for the Groupon, plus the $** and tip, and got nothing but a ** min cut with no wash or style. *We argued and he told me I could get a refund from you, but I told him it was too late. *I picked up my things and walked out.*I'm complaining about him and requesting a refund anyway.*Thank you

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Groupon

Customer service issue
Reported by GetHuman1033795
Aug 25th, 2018 - 3 years ago
Fixed
Seen by 9 customers so far
Similar issue to 51312 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman1033795 started working on this issue
Aug 25th, 2018 12:22am
GetHuman1033795 indicated the issue is not fixed yet.
Aug 25th, 2018 9:44pm
GetHuman1033795 indicated the issue is not fixed yet.
Aug 26th, 2018 2:45pm
GetHuman1033795 indicated the issue is not fixed yet.
Aug 26th, 2018 2:45pm
GetHuman1033795 indicated the issue is not fixed yet.
Aug 27th, 2018 3:21am
GetHuman1033795 indicated the issue is not fixed yet.
Aug 27th, 2018 3:23am
GetHuman1033795 indicated the issue is not fixed yet.
Aug 28th, 2018 4:11am