I had bought a massage for my friend , but the apparently the business who was offering...
GetHuman-aaronhal's customer service issue with Groupon from August 2018
Help with my Groupon issue
First: share to improve GetHuman-aaronhal's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-aaronhal's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-aaronhal will want to follow the link below to head to their help center. We will check on GetHuman-aaronhal later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-aaronhal may need:
Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-aaronhal's own words
I had bought a massage for my friend , but the apparently the business who was offering the deal was already fully booked into November (this was not mentioned anywhere within the groupon or any fine print ) . I am now at a loss because the location where I got the Groupon for , my friend is no longer staying there and will not be returning. Can anything be done ?? Is it possible that I can get a refund ?
GetHuman-aaronhal did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-aaronhal fixed the problem
We are waiting for GetHuman-aaronhal to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.