I have * groupons, I was unfortunately overzealous & bought * thinking I’d be a returni...

GetHuman1031670's customer service issue with Groupon from August 2018

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Help with my Groupon issue
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GetHuman1031670's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1031670 will want to follow the link below to head to their help center. We will check on GetHuman1031670 later to make sure it's all set or try to help escalate.
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Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1031670's own words
I have * groupons, I was unfortunately overzealous & bought * thinking I’d be a returning customer. It’s the beauty zone by sandy. Whenever I tried to use it the first time the phone number on the account isn’t for sandy. It’s a wrong number for a hair salon that doesn’t even do eyelash extensions. On top of that it says I’ve claimed both Groupons?? Which they were both claimed on the same day- which eyelash extensions take * weeks before the refil (which was included in each Groupon) then the new visit would have been a month later. So that doesn’t even make sense. I would like a refund sense I didn’t get to use either of these.
GetHuman1031670 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman1031670
Aug 24th, 2018 - 4 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
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Timeline
GetHuman1031670 started working on this issue
Aug 24th 3:36pm