I purchased a * day Go Boston Card and did not download this Card because I don't have...

GetHuman-grbfru's customer service issue with Groupon from August 2018

Help with my Groupon issue
The issue in GetHuman-grbfru's own words
I purchased a * day Go Boston Card and did not download this Card because I don't have storage space on my phone. I did not print out the voucher either. On August **nd I only went to the Skywalk Observatory and showed my Groupon Voucher for the * day Go Boston Card. They scanned the Groupon voucher and after that, the voucher was marked on my Groupon voucher as redeemed. I could not use it at other attractions after that since it was marked as redeemed. This Go Card expires today. I would like to know how I could get a credit because I don't have the time to start another * day voucher. I am on vacation in Boston now. Thank you in advance for your prompt response. *Anne Blatt******@***.com

GetHuman-grbfru did not yet indicate what Groupon should do to make this right.

How GetHuman-grbfru fixed the problem
I was able to have a live chat on a Groupon App. The phone * for customer service does not work. I did not receive an answer yet from the email that I sent. The best and fastest way to resolve this problem is with the Groupon App.
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Groupon

Customer service issue
Reported by GetHuman-grbfru
Aug 24th, 2018 - 3 years ago
Fixed
GetHuman-grbfru shared how to fix
Seen by 260 customers so far
Similar issue to 50961 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman-grbfru started working on this issue
Aug 24th, 2018 1:57pm
GetHuman-grbfru indicated the issue is not fixed yet.
Aug 24th, 2018 3:43pm
GetHuman-grbfru indicated the issue is not fixed yet.
Aug 24th, 2018 3:55pm
GetHuman-grbfru confirmed the issue is fixed. Hooray!
Aug 28th, 2018 3:36am