You were supposed to refund two of my vouchers because the massage place said they no l...

GetHuman-maneeha's customer service issue with Groupon from August 2018

Help with my Groupon issue
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-maneeha's own words
You were supposed to refund two of my vouchers because the massage place said they no longer accepted Groupon. Instead of refunding it you only gave me an exchange option on one of my massages. The other pjrchased separately since it was a gift to my friend. They were BOTH supposed to be fully refunded but weren’t. I want a full refund of both those purchases at the very least. I have been trying to resolve this issue for awhile but it has been extremely complicated. There is so much confusion since you have no customer service line. I’m extremely disappointed and at the very least deserve a number to call.
GetHuman-maneeha did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman-maneeha
Aug 24th, 2018 - 4 mons ago
I have an issue with Groupon too
Fixed
Seen by 6 customers so far
Similar issue to 50904 others
0 customers following this
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Timeline
GetHuman-maneeha started working on this issue
Aug 24th 4:49am
GetHuman-maneeha indicated the issue is not fixed yet.
Aug 24th 9:14am
GetHuman-maneeha indicated the issue is not fixed yet.
Aug 24th 3:56pm
GetHuman-maneeha indicated the issue is not fixed yet.
Aug 25th 5:53am
GetHuman-maneeha indicated the issue is not fixed yet.
Aug 27th 5:50am