I can not find my order and I want to make a reservation for today or tomorrow. This is...

GetHuman-billlajo's customer service issue with Groupon from August 2018

13 views | 50800 similar | 0 following
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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-billlajo will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-billlajo can let us know if they help or not.
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The issue in GetHuman-billlajo's own words
I was trying to get the trip on that day or the next.*So far nothing has been resolved and I may just skip the whole thing. *I am disappointed with your company.**There was another thing or two that I had considered doing with your company but now, probably not. ... I can not find my order and I want to make a reservation for today or tomorrow. This is a $**.** promotional offer that I signed up for a month or two ago.*This is for the patriot jet Boat Thrill Ride. There is a bar code ******** on the sheet of paper I have. I charged it on a visa card with a number ending in ****. *My name is Robert Black or it may be under the name Bill Black
There was no one to talk to and the directions were not very clear
the company could extend the ticket , without additional cost to me or they could refund the charge.
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Groupon

The short cruise around the San diego harbor.
Customer service issue
Reported by GetHuman-billlajo
Aug 23rd, 2018 - 3 years ago
Fixed
Seen by 13 customers so far
Similar issue to 50800 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman-billlajo started working on this issue
Aug 23rd, 2018 9:35pm
GetHuman-billlajo indicated the issue is not fixed yet.
Aug 24th, 2018 7:12pm
GetHuman-billlajo indicated the issue is not fixed yet.
Aug 24th, 2018 7:14pm
GetHuman-billlajo indicated the issue is not fixed yet.
Aug 24th, 2018 9:01pm
GetHuman-billlajo indicated the issue is not fixed yet.
Aug 26th, 2018 5:28am
GetHuman-billlajo indicated the issue is not fixed yet.
Aug 26th, 2018 5:37am
GetHuman-billlajo indicated the issue is not fixed yet.
Aug 26th, 2018 5:39am
GetHuman-billlajo indicated the issue is not fixed yet.
Aug 26th, 2018 5:39am
GetHuman-billlajo indicated the issue is not fixed yet.
Aug 27th, 2018 2:15am
GetHuman-billlajo indicated the issue is not fixed yet.
Aug 27th, 2018 2:17am

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