My Name is Noelia Rosado and my complain is about a bonus of * radiofrequency sessions...

GetHuman-noeliaro's customer service issue with Groupon from August 2018

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The issue in GetHuman-noeliaro's own words
My Name is Noelia Rosado and my complain is about a bonus of * radiofrequency sessions in Dermis Advanced Electrolysis Removal with Skin Rejuvenation.*I am really dessapointed because:*-The address of the groupon radiofrequency treatment is incorrect in the web, they moved and they dindnt change the address in the web and the new location is really far away from the one announced in the web. If I had known the adress before I would never buy the groupon sessions*-Appart from that, the sessions of radiofrequency are not as described in the web. When I contacted by phone with the salon, the description of the session was different.**I still didn't use any of the sessions but I want to cancel my groupon and change for another one in the area near me and offering transparency to the clients**Thanks

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Groupon

Customer service issue
Reported by GetHuman-noeliaro
Aug 23rd, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 50791 others
0 customers following this

Timeline

GetHuman-noeliaro started working on this issue
Aug 23rd, 2018 9:08pm