Purchased * vouchers for Ocoee rafting adventure...if I had not called Ocoee place befo...

GetHuman-jsmithrs's customer service issue with Groupon from August 2018

50603 similar
0 following
Help with my Groupon issue
First: share to improve GetHuman-jsmithrs's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-jsmithrs's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jsmithrs will want to follow the link below to head to their help center. We will check on GetHuman-jsmithrs later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-jsmithrs may need:
Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-jsmithrs's own words
Purchased * vouchers for Ocoee rafting adventure...if I had not called Ocoee place before purchase it wouldnt be as infuriating...***** them, I have now paid for * nights hotel and they "can get us in" at * on Sunday... Sounds peachy except we are hours away from home and coming in from cold river at *:** on Sunday night is not cool. was so looking forward and now its a *** huge Mistake I just experienced. NEVER WILL PURCHASE VOUCHERS FROM GROUPON. The lady stated she had spots Sunday *, **:**, *:** and *:**... As soon as I said Groupon, only one they could get us on was LAST ONE? We are broke *** chool teachers and yall and your vendor just took food out of our mouth. DONE.
GetHuman-jsmithrs did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-jsmithrs fixed the problem
We are waiting for GetHuman-jsmithrs to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid
Follow this issue
See how GetHuman-jsmithrs fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-jsmithrs
Aug 23rd, 2018 - 4 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 50603 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-jsmithrs started working on this issue
Aug 23rd 4:17pm