Hello. I purchased a hot yoga Groupon and then my purchase was declined. So I purchased...

GetHuman1027760's customer service issue with Groupon from August 2018

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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1027760 will want to follow the link below to head to their help center. We will check on GetHuman1027760 later to make sure it's all set or try to help escalate.
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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1027760's own words
Hello. I purchased a hot yoga Groupon and then my purchase was declined. So I purchased it again, and then both purchases went through. I recently went to the hot yoga and they said I can’t use the Groupon because I am not a new member (their rules have changed). Therefore I am writing to be reimbursed for both the hot yoga Groupons. Thank you very much!
GetHuman1027760 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman1027760
Aug 23rd, 2018 - 10 mons ago
I have an issue with Groupon too
Not resolved
Seen by 3 customers so far
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Items needed
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Timeline
GetHuman1027760 started working on this issue
Aug 23rd, 2018 4:05pm