A few weeks ago, I purchased a full day of paddle boarding and gifted a full day of kay...

GetHuman-beccathe's customer service issue with Groupon from August 2018

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-beccathe's own words
A few weeks ago, I purchased a full day of paddle boarding and gifted a full day of kayaking Groupon for Windsurf Inc. in South Padre. The hours were falsely advertised on the Groupon site, so when my friends and I arrived at the address no one was there. When we called the head of Windsurf, he said they were closed on Mondays. We were leaving the beach the next day making my $** purchase unusable.
GetHuman-beccathe did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman-beccathe
Aug 22nd, 2018 - a mon ago
I have an issue with Groupon too
Fixed
Seen by 4 customers so far
Similar issue to 49943 others
0 customers following this
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Timeline
GetHuman-beccathe started working on this issue
Aug 22nd 6:45am
GetHuman-beccathe indicated the issue is not fixed yet.
Aug 23rd 3:36pm