I would like a refund on an order for a massage. I ordered it in June as a fathers day...

GetHuman1021970's customer service issue with Groupon from August 2018

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Before contacting them, items GetHuman1021970 may need:
Name on account, Email on account, and Billing address
GetHuman1021970's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1021970 will want to follow the link below to head to their help center. We will check on GetHuman1021970 later to make sure it's all set or try to help escalate.
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1021970's own words
I would like a refund on an order for a massage. I ordered it in June as a fathers day present. We have tried to get throught to the company but with no answer. I contacted Groupon and they said that the sister company will be in touch but that hasn't happened either. It's now August and we're very disappointed.
GetHuman1021970 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman1021970
Aug 22nd, 2018 - a mon ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
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Timeline
GetHuman1021970 started working on this issue
Aug 22nd 6:22am