Unable to download information requested on my Latisse order, therefore, I need a refun...

GetHuman-gcherafa's customer service issue with Groupon from August 2018

2 views
 | 
49923 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman-gcherafa's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-gcherafa's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-gcherafa will want to follow the link below to head to their help center. We will check on GetHuman-gcherafa later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-gcherafa may need:
Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-gcherafa's own words
Unable to download information requested on my Latisse order, therefore, I need a refund of $***.**. I've tried for two hours to get a Groupon Agent for Chat on your website without success. I finally found GetHuman. Hoping you respond quickly!
GetHuman-gcherafa did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-gcherafa fixed the problem
We are waiting for GetHuman-gcherafa to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid
Follow this issue
See how GetHuman-gcherafa fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman-gcherafa
Aug 22nd, 2018 - 3 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 49923 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-gcherafa started working on this issue
Aug 22nd 2:52am