I have been trying to get a refund of shoes i ordered but the groupon website keeps say...
GetHuman-asantini's customer service issue with Groupon from August 2018
Help with my Groupon issue
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-asantini's own words
I have been trying to get a refund of shoes i ordered but the groupon website keeps saying its overloaded and to try again in a few minutes, i've been trying for days and the message never changes. can someone please call me at ***-***-****. thank you. - anthony santini
GetHuman-asantini did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-asantini fixed the problem
Fixed it by finding the page on the Groupon site with the Live Chat option and then communicating with the rep that way, including a threat (real) to report the issue to the State Attorney General's Office, since they weren't providing consumers with an operable way to get a return.
Please help with my Groupon issue
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