I bought an adult and child tickets today for Circus Fantastic at Billing Aquadrome to...

GetHuman1020395's customer service issue with Groupon from August 2018

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1020395's own words
I bought an adult and child tickets today for Circus Fantastic at Billing Aquadrome to be used on Friday **** (this Friday) for a treat for myself and great nephew. Ive just been told he’s being picked up a day earlier than expected to go back home to Northumberland. Would it be possible to change them for Thursday **** (ie the day after tomorrow) please?
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Groupon

Customer service issue
Reported by GetHuman1020395
Aug 21st, 2018 - a mon ago
I have an issue with Groupon too
Fixed
Seen by 5 customers so far
Similar issue to 49777 others
0 customers following this
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman1020395 started working on this issue
Aug 21st 8:31pm
GetHuman1020395 indicated the issue is not fixed yet.
Aug 22nd 10:07am
GetHuman1020395 indicated the issue is not fixed yet.
Aug 22nd 10:08am
GetHuman1020395 indicated the issue is not fixed yet.
Aug 22nd 10:09am