This is regarding chat ticket ID ******************. I asked my refund of $*** be retur...

GetHuman1020215's customer service issue with Groupon from August 2018

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Help with my Groupon issue
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Before contacting them, items GetHuman1020215 may need:
Name on account, Email on account, and Billing address
GetHuman1020215's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1020215 will want to follow the link below to head to their help center. We will check on GetHuman1020215 later to make sure it's all set or try to help escalate.
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1020215's own words
This is regarding chat ticket ID ******************. I asked my refund of $*** be returned to my credit card used for buying the product. I am still waiting. The refund has been converted to Groupon bucks. I do not want that, I need the cash. Please contact me as soon as possible with instructions. ***-***-****
GetHuman1020215 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman1020215
Aug 21st, 2018 - a mon ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 49749 others
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Timeline
GetHuman1020215 started working on this issue
Aug 21st 7:51pm