This is regarding chat ticket ID ******************. I asked my refund of $*** be retur...
GetHuman1020215's customer service issue with Groupon from August 2018
Help with my Groupon issue
First: share to improve GetHuman1020215's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1020215's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1020215 will want to follow the link below to head to their help center. We will check on GetHuman1020215 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1020215 may need:
Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1020215's own words
This is regarding chat ticket ID ******************. I asked my refund of $*** be returned to my credit card used for buying the product. I am still waiting. The refund has been converted to Groupon bucks. I do not want that, I need the cash. Please contact me as soon as possible with instructions. ***-***-****
GetHuman1020215 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman1020215 fixed the problem
We are waiting for GetHuman1020215 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.