Back in July of ****, I purchased a Groupon for Photo's HotDogs in Mt. Prospect Il...

GetHuman-tmcteeth's customer service issue with Groupon from August 2018

2 views
 | 
53814 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman-tmcteeth's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-tmcteeth's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-tmcteeth will want to follow the link below to head to their help center. We will check on GetHuman-tmcteeth later to make sure it's all set or try to help escalate.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-tmcteeth's own words
Back in July of ****, I purchased a Groupon for Photo's HotDogs in Mt. Prospect Il. (**** E. Kensington Road). Then we moved to Texas and now Ohio. This past week,while visiting, I tried to use the Groupon at Photo's in Palatine, Il. since purchase price ($**) is supposedly always good. I was told that the establishment in Mt. Prospect had closed it's doors for good a few months back. The Palatine location would not honor it. Therefore, I would like to receive a $** credit on my Groupon account. Please respond. Thank you.
GetHuman-tmcteeth did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-tmcteeth fixed the problem
We are waiting for GetHuman-tmcteeth to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-tmcteeth fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman-tmcteeth
Aug 31st, 2018 - a yr ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 53814 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman-tmcteeth started working on this issue
Aug 31st, 2018 3:32pm