I bought an Athenix Groupon for $***.** n ********. I never received a voucher. Called...

GetHuman-ahcapes's customer service issue with Groupon from August 2018

Help with my Groupon issue
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-ahcapes's own words
I bought an Athenix Groupon for $***.** n ********. I never received a voucher. Called Athenix hoping they received notification and they did not. I would like my money returned. I have tried to get ahold of someone for awhile, to no avail. Help!**Please call me as soon as possible. *Regards *Aletta Capes
GetHuman-ahcapes did not yet indicate what Groupon should do to make this right.
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How GetHuman-ahcapes fixed the problem
I went on their website and hit the help button. Live chat helped me resolve the problem
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Groupon

Customer service issue
Reported by GetHuman-ahcapes
Aug 20th, 2018 - a yr ago
I have an issue with Groupon too
Fixed
GetHuman-ahcapes shared how to fix
Seen by 5 customers so far
Similar issue to 49268 others
0 customers following this
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman-ahcapes started working on this issue
Aug 20th, 2018 7:19pm
GetHuman-ahcapes confirmed the issue is fixed. Hooray!
Aug 20th, 2018 11:33pm