Tried numerous times to communicate with Groupon, e-mail, virtual assistant, etc. Got no response, no help and still have same problem. Cannot login despite many inquiries and attempts to reset password, etc. p
GetHuman-blocksfa's customer service issue with Groupon from August 2018
Help with my Groupon issue
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The issue in GetHuman-blocksfa's own words
Login to my account ... Tried calling. Directed to virtual assistant. Tried virtual assistant. No response. Tried again. Froze. Tried to request new password * times. Used multiple variations. Unsuccessful.
Repeatedly tried what was recommended on the site and the help site. Noone to talk to. Went in circles doing the same thing over and over. Thinking about discontinuing use of Groupon which I have been happy with for years in the past. Need live support.*Cannot access groupon vouchers I have already paid for!
Calling me on the phone or emailing me to set up a phone conference. Make my account accessible to me.
I have been using groupon for a number of years, since I first heard of it.
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