Tried numerous times to communicate with Groupon, e-mail, virtual assistant, etc. Got no response, no help and still have same problem. Cannot login despite many inquiries and attempts to reset password, etc. p

GetHuman-blocksfa's customer service issue with Groupon from August 2018

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Help with my Groupon issue
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The issue in GetHuman-blocksfa's own words
Login to my account ... Tried calling. Directed to virtual assistant. Tried virtual assistant. No response. Tried again. Froze. Tried to request new password * times. Used multiple variations. Unsuccessful.
Repeatedly tried what was recommended on the site and the help site. Noone to talk to. Went in circles doing the same thing over and over. Thinking about discontinuing use of Groupon which I have been happy with for years in the past. Need live support.*Cannot access groupon vouchers I have already paid for!
Calling me on the phone or emailing me to set up a phone conference. Make my account accessible to me.
I have been using groupon for a number of years, since I first heard of it.
I have an issue with Groupon too
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Groupon

Groupon customer support
Customer service issue
Reported by GetHuman-blocksfa
Aug 18th, 2018 - 3 years ago
I have an issue with Groupon too
Fixed
Seen by 7 customers so far
Similar issue to 48560 others
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Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman-blocksfa started working on this issue
Aug 18th, 2018 7:13pm
GetHuman-blocksfa indicated the issue is not fixed yet.
Aug 18th, 2018 9:03pm
GetHuman-blocksfa indicated the issue is not fixed yet.
Aug 18th, 2018 9:07pm
GetHuman-blocksfa indicated the issue is not fixed yet.
Aug 19th, 2018 8:37pm
GetHuman-blocksfa indicated the issue is not fixed yet.
Aug 19th, 2018 8:37pm
GetHuman-blocksfa indicated the issue is not fixed yet.
Aug 21st, 2018 11:47pm

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