I purchased tickets from Groupon for a Breaking Benjamin concert at Montage Mountain in...
GetHuman-krichie's customer service issue with Groupon from August 2018
Help with my Groupon issue
The issue in GetHuman-krichie's own words
I purchased tickets from Groupon for a Breaking Benjamin concert at Montage Mountain in Scranton PA. My friends and I were a few miles from the venue when traffic became heavy. After sitting in traffic for over * hours and still not making it into the parking lot or the show, we heard that they were no longer letting anyone park and were beginning to turn people away from the parking lot. I was also told that they had oversold the show. That being said, I was looking for a refund or some type of compensation from Groupon or Montage mountain. I was extremely unhappy about driving as far as I did for a concert I never got to see.
GetHuman-krichie did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-krichie fixed the problem
I contacted a customer service representative and had a live chat. Groupon gladely refunded my money.
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