Hi. I hve made a human mistake yesterdaya nd ordered * tickets for adults and * for kid...

GetHuman-shirlyb's customer service issue with Groupon from August 2018

48407 similar
0 following
Help with my Groupon issue
First: share to improve GetHuman-shirlyb's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-shirlyb's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-shirlyb will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-shirlyb can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-shirlyb may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-shirlyb's own words
Hi. I hve made a human mistake yesterdaya nd ordered * tickets for adults and * for kids in overall almost *** $ for the aquarium in SAN FRANSISCO. Even though I checked several times before submit I was URE it is the Monterey Aquarium I was just about to enter. When I realized the mistake a few minutes lter I sent a request in mail to cancel as I KNOW * days from order I can still cancel ALL transactions if not redeemed AS WRITTEN IN YOUR SITE.*The charges are still pending so I do not see why you cannot cancel it.*I do NOT live in the area and do not have any family members or friends here.*I use your services a lot and ask to consider this human mistake and cancel the transactions.*Thanks*Shirly Barda*****************@***.com
GetHuman-shirlyb did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-shirlyb fixed the problem
We are waiting for GetHuman-shirlyb to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-shirlyb fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-shirlyb
Aug 18th, 2018 - a yr ago
I have an issue with Groupon too
Not resolved
Seen by 4 customers so far
Similar issue to 48407 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-shirlyb started working on this issue
Aug 18th, 2018 2:29pm