I tried contacted Groupon daily since *******. I need someone to CALL ME at ***-***-****...TODAY or will call Better Business Bureau to report your ineffective ways to contact me.
GetHuman-clduff's customer service issue with Groupon from August 2018
Help with my Groupon issue
GetHuman-clduff's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-clduff will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-clduff can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
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The issue in GetHuman-clduff's own words
My name is Linda Duff. I purchased a ** minute massage at the Massage Green Spa in Petaluma with the redemption code: GP**M*S*******. I wanted to REDEEM my voucher today before it expired tomorrow on *******.* I went on the Groupon web site and found out that the Petaluma Spa had closed down a couple of months ago. The SAME Redemption code as the Petaluma Spa was was USED with a West Sacramento address and phone *number! I called that number and was told that the Petaluma Spa had closed and the West Sac location was a totally different franchise that could not honor my voucher. *The person on the phone gave me a 'groupon.com*help' website which is how I am now contacting Groupon now. *She said there have been multiple calls from people with the Petaluma voucher with no possible recourse.* I have spend hours trying to figure out this issue with Groupon.* I WANT MY $** RETURNED ASAP!*My mailing address: *Linda Duff-*PO Box ***-Glen Ellen CA ****** *Much appreciated, Linda Duff
GetHuman-clduff did not yet indicate what Groupon should do to make this right.
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