I tried contacted Groupon daily since *******. I need someone to CALL ME at ***-***-****...TODAY or will call Better Business Bureau to report your ineffective ways to contact me.

GetHuman-clduff's customer service issue with Groupon from August 2018

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The issue in GetHuman-clduff's own words
My name is Linda Duff. I purchased a ** minute massage at the Massage Green Spa in Petaluma with the redemption code: GP**M*S*******. I wanted to REDEEM my voucher today before it expired tomorrow on *******.* I went on the Groupon web site and found out that the Petaluma Spa had closed down a couple of months ago. The SAME Redemption code as the Petaluma Spa was was USED with a West Sacramento address and phone *number! I called that number and was told that the Petaluma Spa had closed and the West Sac location was a totally different franchise that could not honor my voucher. *The person on the phone gave me a 'groupon.com*help' website which is how I am now contacting Groupon now. *She said there have been multiple calls from people with the Petaluma voucher with no possible recourse.* I have spend hours trying to figure out this issue with Groupon.* I WANT MY $** RETURNED ASAP!*My mailing address: *Linda Duff-*PO Box ***-Glen Ellen CA ****** *Much appreciated, Linda Duff
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Groupon

Customer service issue
Reported by GetHuman-clduff
Aug 17th, 2018 - a yr ago
I have an issue with Groupon too
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Seen by 17 customers so far
Similar issue to 48141 others
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Timeline
GetHuman-clduff started working on this issue
Aug 17th, 2018 5:58pm
GetHuman-clduff indicated the issue is not fixed yet.
Aug 17th, 2018 9:04pm
GetHuman-clduff indicated the issue is not fixed yet.
Aug 17th, 2018 9:07pm
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Aug 17th, 2018 9:08pm
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Aug 17th, 2018 11:03pm
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Aug 18th, 2018 4:49pm
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Aug 20th, 2018 3:15am
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Aug 20th, 2018 7:00pm
GetHuman-clduff indicated the issue is not fixed yet.
Aug 20th, 2018 7:01pm
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Aug 20th, 2018 7:14pm
GetHuman-clduff indicated the issue is not fixed yet.
Aug 20th, 2018 7:43pm
GetHuman-clduff indicated the issue is not fixed yet.
Aug 21st, 2018 6:03am
GetHuman-clduff indicated the issue is not fixed yet.
Aug 21st, 2018 6:18pm
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Aug 21st, 2018 6:25pm
GetHuman-clduff indicated the issue is not fixed yet.
Aug 24th, 2018 4:58am
GetHuman-clduff indicated the issue is not fixed yet.
Aug 24th, 2018 4:59am