Ordered the same groupon twice by accident

GetHuman-qhurt's customer service issue with Groupon from August 2018

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Help with my Groupon issue
GetHuman-qhurt's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-qhurt will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-qhurt can let us know if they help or not.
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-qhurt's own words
The problem: Ordered the same groupon twice by accident
GetHuman-qhurt did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman-qhurt
Aug 17th, 2018 - a yr ago
I have an issue with Groupon too
Fixed
Seen by 49 customers so far
Similar issue to 47931 others
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Timeline
GetHuman-qhurt started working on this issue
Aug 17th, 2018 8:32am
GetHuman-qhurt indicated the issue is not fixed yet.
Aug 17th, 2018 11:43am
GetHuman-qhurt indicated the issue is not fixed yet.
Aug 17th, 2018 11:43am