I cannot do the redemption thing and the instructions on this page aren't working. I ca...
GetHuman-mcleano's customer service issue with Groupon from August 2018
Help with my Groupon issue
GetHuman-mcleano's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-mcleano will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-mcleano can let us know if they help or not.
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The issue in GetHuman-mcleano's own words
I cannot do the redemption thing and the instructions on this page aren't working. I can't see*find the voucher. The link goes to the riverboat page. I see no Groupon FAQ there. See below.**Conversation opened. *** unread message.*Purchase Confirmed: Thank you for your purchase! *Inbox*x **Groupon ******@***.com* Unsubscribe***:** PM (** hours ago)*to me * GROUPON**Your Groupon purchase was successful, you’re almost done!*Follow the instructions below to redeem your Groupon. Access your Groupon by visiting My Groupons. **GROUPON IS NOW A TOP ** APP IN THE US!* Download now!*How to Use**. Pull up voucher with our mobile app (or print it out).**. Redemption required online or in person. go to https:**www.riverrides.com*tickets*. Click on the Groupon FAQ tab and follow the redemption instructions. **. Present your voucher upon arrival. **. Enjoy!**Order Details*The order number for your purchase on August **, **** is ****-******-******.*View Order Status*Description* *Quantity*Price* *Padelford Riverboats — Four Vouchers: Each Good for One Sightseeing Boat Tour Ticket* ***$**.*** * *Subtotal:*$**.*** * * *Total:*$**.******Click here to Reply or Forward
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