I cannot do the redemption thing and the instructions on this page aren't working. I ca...

GetHuman-mcleano's customer service issue with Groupon from August 2018

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The issue in GetHuman-mcleano's own words
I cannot do the redemption thing and the instructions on this page aren't working. I can't see*find the voucher. The link goes to the riverboat page. I see no Groupon FAQ there. See below.**Conversation opened. *** unread message.*Purchase Confirmed: Thank you for your purchase! *Inbox*x **Groupon ******@***.com* Unsubscribe***:** PM (** hours ago)*to me * GROUPON**Your Groupon purchase was successful, you’re almost done!*Follow the instructions below to redeem your Groupon. Access your Groupon by visiting My Groupons. **GROUPON IS NOW A TOP ** APP IN THE US!* Download now!*How to Use**. Pull up voucher with our mobile app (or print it out).**. Redemption required online or in person. go to https:**www.riverrides.com*tickets*. Click on the Groupon FAQ tab and follow the redemption instructions. **. Present your voucher upon arrival. **. Enjoy!**Order Details*The order number for your purchase on August **, **** is ****-******-******.*View Order Status*Description* *Quantity*Price* *Padelford Riverboats — Four Vouchers: Each Good for One Sightseeing Boat Tour Ticket* ***$**.*** * *Subtotal:*$**.*** * * *Total:*$**.******Click here to Reply or Forward
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Customer service issue
Reported by GetHuman-mcleano
Aug 16th, 2018 - a yr ago
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GetHuman-mcleano started working on this issue
Aug 16th, 2018 5:05pm
GetHuman-mcleano indicated the issue is not fixed yet.
Aug 16th, 2018 5:10pm
GetHuman-mcleano indicated the issue is not fixed yet.
Aug 17th, 2018 8:26pm