I purchased a Groupon for a princess pillow case from the company called Qualtry. The...
GetHuman-cbbokich's customer service issue with Groupon from August 2018
Help with my Groupon issue
The issue in GetHuman-cbbokich's own words
I purchased a Groupon for a princess pillow case from the company called Qualtry. The website will not allow me to complete my transaction. When I click checkout nothing happens. I’ve tried it multiple times. I’ve called and left two messages with with customer service and the business side, both have gone unreturned. No one answers the phone there. It goes to voicemail regardless of what department you select. I would still like to process the order, but if they won’t respond, I would like a refund. Thank you.
GetHuman-cbbokich did not yet indicate what Groupon should do to make this right.
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How GetHuman-cbbokich fixed the problem
Qualtry finally responded to my voicemails with a fix on how to place the order.
Please help with my Groupon issue
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