I purchased a Groupon for a princess pillow case from the company called Qualtry. The...

GetHuman-cbbokich's customer service issue with Groupon from August 2018

Help with my Groupon issue
The issue in GetHuman-cbbokich's own words
I purchased a Groupon for a princess pillow case from the company called Qualtry. The website will not allow me to complete my transaction. When I click checkout nothing happens. I’ve tried it multiple times. I’ve called and left two messages with with customer service and the business side, both have gone unreturned. No one answers the phone there. It goes to voicemail regardless of what department you select. I would still like to process the order, but if they won’t respond, I would like a refund. Thank you.
GetHuman-cbbokich did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-cbbokich fixed the problem
Qualtry finally responded to my voicemails with a fix on how to place the order.
Please help with my Groupon issue
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Groupon

Customer service issue
Reported by GetHuman-cbbokich
Aug 15th, 2018 - a yr ago
I have an issue with Groupon too
Fixed
GetHuman-cbbokich shared how to fix
Seen by 18 customers so far
Similar issue to 47388 others
0 customers following this
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman-cbbokich started working on this issue
Aug 15th, 2018 10:55pm
GetHuman-cbbokich indicated the issue is not fixed yet.
Aug 16th, 2018 12:31am
GetHuman-cbbokich confirmed the issue is fixed. Hooray!
Aug 17th, 2018 1:13am
GetHuman-cbbokich confirmed the issue is fixed. Hooray!
Aug 17th, 2018 5:22am