Please call me with question I have about order *****-******-******. Our Cleveland Indi...

GetHuman-abbycont's customer service issue with Groupon from August 2018

3 views
 | 
47402 similar
 | 
0 following
Help with my Groupon issue
GetHuman-abbycont's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-abbycont will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-abbycont can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-abbycont's own words
Please call me with question I have about order *****-******-******. Our Cleveland Indians ticket seats were changed and I accepted because no other seats were available for the AUGUST **th game and noticed the tickets were **.** a piece. I paid ***.** for * tickets thru Groupon. I asked the *rd party seller for refund and he was able to issue only **.** total for a gift certificate credit with you. I would prefer the **.** credit to my M*C due to the mixup up of change of seats. Also I wonder why I had paid so much more for the * seats. I feel I should be credited even more but accepted his attempt to help me. Please call me at ***-***-**** or email me at *****@***.com. The tickets also almost went to wrong email. Hopefully the tickets I printed out tonight are accurate as I have my daughter coming here from out of town to take to game. Please advise and help!!!
GetHuman-abbycont did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-abbycont fixed the problem
We are waiting for GetHuman-abbycont to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-abbycont fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman-abbycont
Aug 15th, 2018 - a yr ago
I have an issue with Groupon too
Fixed
Seen by 3 customers so far
Similar issue to 47402 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman-abbycont started working on this issue
Aug 15th, 2018 11:31pm
GetHuman-abbycont indicated the issue is not fixed yet.
Aug 19th, 2018 12:36am