Yesterday was my ** th birthday pirchased tickets online to go on a chicago boat tour...

GetHuman-crimssta's customer service issue with Groupon from August 2018

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The issue in GetHuman-crimssta's own words
Yesterday was my ** th birthday pirchased tickets online to go on a chicago boat tour. Made it to Dusable Harbor where we suppose to board a ship the only ship available was the Ann Dee ll. So We were confused about that but an employee stated we were at the right place. Unfortunately we were unable to reserve or redeem vocher via ** min prior to bording link was unavailble. unable. Upon calling Chg tour Guide customerservice. I found that seat were already booked there no seat avaible. Never posted on the site nor was this information available on Groupon. We made it on time and were unable to board the boat in my birthday I would love to have a refund considering this was planned and purchased for my birthday. I have already talk with car from the Chg tour boat company they told me to contact Groupon. My call back * is ***-***-****...
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Customer service issue
Reported by GetHuman-crimssta
Aug 14th, 2018 - a yr ago
I have an issue with Groupon too
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GetHuman-crimssta started working on this issue
Aug 14th, 2018 7:10pm