GROUPON NEED PHONE SUPPORT!! Need email confirmation then phone call after I send them mycontact info. Issue NOT RESOLVED!
GetHuman-flautale's customer service issue with Groupon from August 2018
Help with my Groupon issue
GetHuman-flautale's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-flautale will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-flautale can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-flautale's own words
See above ... I initiated a return* the site crashed and asked me to check back later. I returned to **My Groupons** and the item (a cake slicer and lifter had disappeared.) I checked my email. PayPal has already credited my account (Great)! But there is no accompanying mailing label to use.**I am now wondering if I need to return the item. Perhaps NOT?**I AM NOT GOING TO PURCHASE ANYTHING MORE FROM GROUPON UNTIL THEY PROVIDE PHONE SUPPORT.
They will not stay in business in this SERVICE ECONOMY unless they provide phone support. And they don't even have live tech support using texting. This is NOT providing support. Companies that do not provide support fail. Sorry, it's the truth.
I would like to receive a phone call from one of their reps about whether I need to return the cake service. If they cannot do that, an email will be OK. But a phone call would be much, much better. If they email me, I will provide my phone number.
I shop for bargains.
Googled phone contact for Groupon. Phone number found but it doesn't work. Contacted Gethuman.com.
I have an issue with Groupon too
How GetHuman-flautale fixed the problem
We are waiting for GetHuman-flautale to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.