Hi There,*I purchased one Groupon deal on ******** by using email address: *****@***.co...
GetHuman-lisaxu's customer service issue with Groupon from August 2018
Help with my Groupon issue
GetHuman-lisaxu's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-lisaxu will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-lisaxu can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
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The issue in GetHuman-lisaxu's own words
Hi There,*I purchased one Groupon deal on ******** by using email address: *****@***.com. The deal is one Dana Wharf Whale Watching adult ticket with price $**. When I was trying to log in Groupon and print out the deal the other day, I was told my password was not right. When I was trying to reset the password, I got email and told the email account is not recognized! Can you please help to confirm my purchase as soon as possible? Because I've already booked this Thursday, **** for whale watching with my family! If I cannot print the coupon out, I have to pay the ticket again!*Here is the purchase information that I got from my online banking, FYI. Purchased Date: ********, card type: Visa, Cardholder Name: Wa Xu, reference number: ****, Merchant Category Code: ***.*I can send you the screenshot of transaction from my online banking if needed. Please feel free to call me at ***-***-**** to discuss in detail or email me at *****@***.com. Please help to solve the issue ASAP. *Thanks a lot! **Lisa****-***-****
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