Good morning!**I purchased a Groupon for parking at JFK for Park Plus by Towne Park sev...

GetHuman-ellens's customer service issue with Groupon from August 2018

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The issue in GetHuman-ellens's own words
Good morning!**I purchased a Groupon for parking at JFK for Park Plus by Towne Park several months ago. We have already reserved the parking. We have used a Groupon for them before and it has worked out well. At the time of purchase I did not see an expiration date, if it was there. Now I see that it expires on **** but we are traveling on **** to ****. The Groupon is still available for purchase now. **We dont want the cost of the Groupon to go to waste, or have to pay for a *nd one.**Can you do something to allow us to use the Groupon on the dates we need? Extend the cancel date....or refund the original and I can purchase the current one... or cancel this one and you reissue one with a current date? We are open to whatever solution is easier for you to process. My name is Ellen Sheehy and my email is E*****@***.com. **Your assistance will be gratefully appreciated!!**Thanks!
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Groupon

Customer service issue
Reported by GetHuman-ellens
Aug 14th, 2018 - a yr ago
I have an issue with Groupon too
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Seen by 13 customers so far
Similar issue to 46454 others
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Timeline
GetHuman-ellens started working on this issue
Aug 14th, 2018 12:49pm
GetHuman-ellens indicated the issue is not fixed yet.
Aug 14th, 2018 9:24pm
GetHuman-ellens indicated the issue is not fixed yet.
Aug 14th, 2018 9:25pm
GetHuman-ellens indicated the issue is not fixed yet.
Aug 14th, 2018 9:25pm
GetHuman-ellens indicated the issue is not fixed yet.
Aug 14th, 2018 9:26pm
GetHuman-ellens indicated the issue is not fixed yet.
Aug 14th, 2018 9:26pm
GetHuman-ellens indicated the issue is not fixed yet.
Aug 14th, 2018 9:28pm
GetHuman-ellens indicated the issue is not fixed yet.
Aug 14th, 2018 9:29pm
GetHuman-ellens indicated the issue is not fixed yet.
Aug 15th, 2018 12:46pm
GetHuman-ellens indicated the issue is not fixed yet.
Aug 15th, 2018 2:00pm
GetHuman-ellens indicated the issue is not fixed yet.
Aug 17th, 2018 2:01pm