My issue is I accidentally made a purchase for a hotel in St. Louis but I was in Syracu...

GetHuman-soccerrr's customer service issue with Groupon from August 2018

Help with my Groupon issue
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-soccerrr's own words
My issue is I accidentally made a purchase for a hotel in St. Louis but I was in Syracuse ny and was looking for a hotel in Syracuse. The hotel was very compliant with getting me a refund but told me I would need Groupon to call and get the refund. I was on the phone all day yesterday and am going to have to threaten to call my credit card company. I want my money back and VERY DISPLEASED WITH GROUPON
GetHuman-soccerrr did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman-soccerrr
Aug 13th, 2018 - 7 mons ago
I have an issue with Groupon too
Fixed
Seen by 4 customers so far
Similar issue to 46085 others
0 customers following this
Items needed
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Timeline
GetHuman-soccerrr started working on this issue
Aug 13th, 2018 5:58pm
GetHuman-soccerrr indicated the issue is not fixed yet.
Aug 13th, 2018 5:58pm