I placed an order, downloaded the app, was prompted twice to send my visa number, was b...

GetHuman985648's customer service issue with Groupon from August 2018

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46066 similar
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Help with my Groupon issue
GetHuman985648's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman985648 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman985648 can let us know if they help or not.
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The issue in GetHuman985648's own words
As above ... I placed an order, downloaded the app, was prompted twice to send my visa number, was billed twice, but the purchse is not showing in the app. No one will call me back.
As above
Return on double billing. Receipt of services (* from dr. Garrison) and printable groupons from the site, or at receipts sent to me via email with barcodes.
I'm new to groupon
Tried FB, tried email, customer service useless phone contact, and you. Going on * hours since it all began. What a mess! Lousy app.
I have an issue with Groupon too
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Groupon

Dental
Customer service issue
Reported by GetHuman985648
Aug 13th, 2018 - a yr ago
I have an issue with Groupon too
Fixed
Seen by 3 customers so far
Similar issue to 46066 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman985648 started working on this issue
Aug 13th, 2018 5:36pm
GetHuman985648 indicated the issue is not fixed yet.
Aug 13th, 2018 5:36pm
GetHuman985648 indicated the issue is not fixed yet.
Aug 13th, 2018 5:41pm