Groupon said Monterey Bay Aquarium but it was actually San Francisco Aquarium. - I was...

GetHuman-dvjones's customer service issue with Groupon from August 2018

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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-dvjones's own words
I was trying to buy tickets to go whale watching for my wife, my * yr old son, and myself. We getting ready to get in the car and go to the aquarium so I buy them. We're on our way and i noticed that it says ** mi away. ... Groupon said Monterey Bay Aquarium but it was actually San Francisco Aquarium.
Wait? What? The Final! All sales are final! No refunds! Oh Snap! Why The Final would it direct me to aquarium of the bay S.F. when I typed Monterey Ca. Because if your trusting groupon to do the Right Thing and not trick you Lol!!! your naive and you're not going to get a reFuned just like me. If they had good customer service like say Costco they would do more than some feel good forum like this. Just make sure you triple check your order before you click send. Oh No! Look at how many people had similar issues. That's ALL PROFIT!!
I would like a refund. Please and thank you.
I've been buying stuff from them for *-* years. Wait! did I quadruple check how long I've been a customer before I clicked send?
Yes I play the lottery weekly too! I'm still waiting for a refund for that purchase too!
I have an issue with Groupon too
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Groupon

Whale watching Monterey ca
Customer service issue
Reported by GetHuman-dvjones
Aug 13th, 2018 - a yr ago
I have an issue with Groupon too
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Seen by 35 customers so far
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Timeline
GetHuman-dvjones started working on this issue
Aug 13th, 2018 7:09pm
GetHuman-dvjones indicated the issue is not fixed yet.
Aug 15th, 2018 12:10am
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Aug 15th, 2018 12:12am
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Aug 15th, 2018 12:17am
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Aug 15th, 2018 12:18am
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Aug 15th, 2018 12:56am
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Aug 15th, 2018 3:35am
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Aug 15th, 2018 6:50am
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Aug 15th, 2018 7:02pm
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Aug 16th, 2018 2:15am
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Aug 16th, 2018 2:16am
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Aug 16th, 2018 2:18am
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Aug 16th, 2018 2:21am
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Aug 16th, 2018 2:22am
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Aug 16th, 2018 5:39pm
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Aug 18th, 2018 5:57am
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Aug 18th, 2018 6:00am
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Aug 18th, 2018 6:05am
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Aug 18th, 2018 9:03pm
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Aug 19th, 2018 5:20am
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Aug 19th, 2018 9:23pm
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Aug 21st, 2018 12:04am
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Aug 21st, 2018 4:34pm
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Sep 5th, 2018 7:05pm
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Sep 5th, 2018 10:44pm