I have written to you * days ago and haven’t received an answer.*I am requesting a refu...

GetHuman980094's customer service issue with Groupon from August 2018

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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman980094 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman980094 can let us know if they help or not.
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman980094's own words
I have written to you * days ago and haven’t received an answer.*I am requesting a refund for * hrs of jet skiing because I found out when I tried to book, that my granddaughters, for whom I bought it for, are not old enough to drive (**). *It was bought from Life’s a Beach at Pompano Beach on Aug *th for $***.***My name is Michele Robinson *The order * is: ****-******-*******My phone * is (***)***-*****E-mail address: *****@***.com*Can you please resolve this matter?*Thank you.
GetHuman980094 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman980094
Aug 13th, 2018 - a yr ago
I have an issue with Groupon too
Not resolved
Seen by 1 customer so far
Similar issue to 45935 others
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Timeline
GetHuman980094 started working on this issue
Aug 13th, 2018 3:07pm