this help website since you no longer offer telephone support is rediculous and not user friendly. how do i get assistance??????

GetHuman-bunyg's customer service issue with Groupon from August 2018

Help with my Groupon issue
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-bunyg's own words
refund for Tampa Bay Times subscription ... Purchased Tampa Bay Times Subscription for Elva Garcia, but her daughter had renewed for her and they gave me back the gift print out with redemption code. Can I get this refunded to my account??
NO Support available and on line is not user friendly
Speak to me
** years
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Groupon

Customer service issue
Reported by GetHuman-bunyg
Aug 13th, 2018 - 7 mons ago
I have an issue with Groupon too
Fixed
Seen by 6 customers so far
Similar issue to 45911 others
0 customers following this
Items needed
Name on account
Email on account
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Timeline
GetHuman-bunyg started working on this issue
Aug 13th, 2018 2:24pm
GetHuman-bunyg indicated the issue is not fixed yet.
Aug 16th, 2018 11:50pm
GetHuman-bunyg indicated the issue is not fixed yet.
Aug 17th, 2018 12:56pm
GetHuman-bunyg indicated the issue is not fixed yet.
Aug 17th, 2018 12:57pm
GetHuman-bunyg indicated the issue is not fixed yet.
Aug 17th, 2018 1:00pm