I purchased a groupon trip July **th for order*****-******-****** for this past weekend...

GetHuman-dawncur's customer service issue with Groupon from August 2018

Help with my Groupon issue
The issue in GetHuman-dawncur's own words
I purchased a groupon trip July **th for order*****-******-****** for this past weekend and our trip was cut short due to dirty bed linens. After paying the early Check in fee and spending money around the resort. We returned to our room showered and getting ready for bed we discovered the fresh blood once we turned down the bedding and the other bed was so heavily perfumed and obviously not laundered as well we decided to leave the resort and travel the * hours home in the middle of the night. We did mention to the front desk and she asked if we wanted to speak to a manager and at that point we were so grossed out and didn’t want to be moved to a different room knowing the laundry practices of the resort.

GetHuman-dawncur did not yet indicate what Groupon should do to make this right.

How GetHuman-dawncur fixed the problem
I did a chat with one of the team members and she credited me $**.** in Groupon credit for future purchases. Better than what I got from Rocky Gap Resort $**.***nothing.
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Groupon

Customer service issue
Reported by GetHuman-dawncur
Aug 13th, 2018 - 2 years ago
Fixed
GetHuman-dawncur shared how to fix
Seen by 6 customers so far
Similar issue to 45895 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman-dawncur started working on this issue
Aug 13th, 2018 1:57pm
GetHuman-dawncur indicated the issue is not fixed yet.
Aug 13th, 2018 3:02pm
GetHuman-dawncur confirmed the issue is fixed. Hooray!
Aug 14th, 2018 3:25pm
GetHuman-dawncur confirmed the issue is fixed. Hooray!
Aug 14th, 2018 3:25pm

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