My first time ordering tickets for Muse paint bar. I ordered for * people not realizing...

GetHuman973116's customer service issue with Groupon from August 2018

Help with my Groupon issue
The issue in GetHuman973116's own words
My first time ordering tickets for Muse paint bar. I ordered for * people not realizing that they are not like paint nite where you can split up multi - tickets. Only * people were going and I could not redeem the tickets on the website. I then bought * other separate tickets one single and a doulble ticket...I could not redeem these tickets on the web site either. I called the merchant and found out the groupon tickets are not for regular paint nite...I wanted my group to go ********* and I finally had to purchase * tickets from muse paint bar. Please refund my money for those tickets. I tried to get some to speak with me online....that part never worked.....still need help.*My account is under Cheryle Ringo my email is C*****@***.com I completed these transaction on ********* for the groupon for * people and ********* for the the single groupon and the one for * people. Please help.**I trust that Groupon will make this right and come up with a resolution that is fair.
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Groupon

Customer service issue
Reported by GetHuman973116
Aug 13th, 2018 - 7 mons ago
I have an issue with Groupon too
Fixed
Seen by 3 customers so far
Similar issue to 45817 others
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Timeline
GetHuman973116 started working on this issue
Aug 13th, 2018 3:01am
GetHuman973116 indicated the issue is not fixed yet.
Aug 13th, 2018 3:01am