My first time ordering tickets for Muse paint bar. I ordered for * people not realizing...

GetHuman973116's customer service issue with Groupon from August 2018

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The issue in GetHuman973116's own words
My first time ordering tickets for Muse paint bar. I ordered for * people not realizing that they are not like paint nite where you can split up multi - tickets. Only * people were going and I could not redeem the tickets on the website. I then bought * other separate tickets one single and a doulble ticket...I could not redeem these tickets on the web site either. I called the merchant and found out the groupon tickets are not for regular paint nite...I wanted my group to go ********* and I finally had to purchase * tickets from muse paint bar. Please refund my money for those tickets. I tried to get some to speak with me online....that part never worked.....still need help.*My account is under Cheryle Ringo my email is C*****@***.com I completed these transaction on ********* for the groupon for * people and ********* for the the single groupon and the one for * people. Please help.**I trust that Groupon will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman973116
Aug 13th, 2018 - 7 mons ago
I have an issue with Groupon too
Seen by 3 customers so far
Similar issue to 45817 others
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GetHuman973116 started working on this issue
Aug 13th, 2018 3:01am
GetHuman973116 indicated the issue is not fixed yet.
Aug 13th, 2018 3:01am